Shipping Policy

Shipping Fees

Free shipping for orders over US $129 in America, CA $169 in Canada, GB £99 in the United Kingdom, HK $500 in Hong Kong SAR, AU $129 in Australia, SG $129 in Singapore, and US $129 in other countries.

Otherwise, the Shipping costs US $12 in America, CA $16 in Canada, GB £10 in the United Kingdom, HK $20 in Hong Kong SAR, AU $16 in Australia, SG $10 in Singapore, and US $12 in other countries.

All delivery options and their corresponding fees will be displayed at checkout.

Shipping Zones

We deliver to


Note: We cannot deliver to PO Boxes and Military Addresses

Expected Shipping Time

Expected delivery time contains shipping time and proceed time.

Your orders will be processed in 1-3 business days. Please pay attention to the available time for pre-order products. For the delivery time of international orders please follow the reference time.

The United States, 3-7 business days.

Australia, 5-10 business days.

Singapore and Hong Kong, 2-5 business days.

Other countries/areas, 5-10 business days.

*Please note: 

●During peak periods (Sale or Public Holiday periods), dispatch may delay due to a high volume of orders received.

●Products may be shipped from Australia, China, or the USA according to your specific shipping address and selected items.

●We apologize for being unable to redirect or withdraw any orders once items have been dispatched. Please double-check your shipping information before placing an order. The specific address includes your door number, email address, and phone number. Don't abbreviate in case the carrier can’t find your address quickly.

●For failed delivery caused by wrong or inaccurate shipping details from the customer, we won’t be able to give you a refund.

International Customs & Taxes

We will cover the customs and tax fees of your orders.

Shipping Service

All of our orders are shipped via SF international, UPS, TNT, and FedEx. We’re sorry that we can’t provide specific carrier at the moment.

Dispatching

All of our orders are shipped via SF international, UPS, TNT, and FedEx. A tracking number will be sent to you by email once your item is shipped out. If you are unable to find your email from the relative shipping couriers, please check your spam mail or alternatively contact us at support@goelia.com.au

Order Tracking

To track your order, please visit: https://www.goelia1995.com/apps/17TRACK