Shipping Fees

Free shipping for orders over AU$145 in Europe and America, and AU$99 in other countries.

Shipping costs AU$13.5 for all orders in Europe and America, and AU$10 in other countries.

All delivery options and their corresponding fees will be displayed at checkout.

Expected Shipping Time

Expected delivery time= shipping time+ proceed time

Your orders will be processed in 1-3 business days. The delivery time of international orders is 7-10 business days. Please pay attention to the available time for pre-order products.

*Please note: 

●During peak periods (Sale or Public Holiday periods), dispatch may delay due to a high volume of orders received. l Products may be shipped from Australia or China according to your specific shipping address and selected items.

●Products may be shipped from Australia or China according to your specific shipping address and selected items.

●We apologize for being unable to redirect or withdraw any orders once items have been dispatched. Please double-check your shipping information before placing an order. The specific address includes your door number, email address, and phone number. Don't abbreviate in case the carrier can’t find your address quickly.

●For failed delivery caused by wrong or inaccurate shipping details from the customer, we won’t be able to give you a refund.

International Customs & Taxes

We will cover the customs & taxes fees of your orders.

Shipping Service

All of our orders are shipped via SF international, DHL, UPS, TNT, and FedEx. We’re sorry that we can’t provide specific carrier at the moment.

Dispatching

All of our orders are shipped via SF international, DHL, UPS, TNT, and FedEx. A tracking number will be sent to you by email once your item is shipped out. If you are unable to find your email from the relative shipping couriers, please check your spam mail or alternatively contact us at support@goelia.com.au

Order Tracking

To track your order, please visit: https://www.goelia1995.com/apps/17TRACK